01Turn the fax pile into a structured intake draft
Stop losing the 6pm referral to the agency that called back first.
Attest reads the faxed or emailed referral packet, extracts demographics, diagnosis, referring physician, and insurance into a structured intake draft, flags the missing fields, and pre-checks eligibility around the clock.
- Fewer missed after-hours referrals
- Faster start of care
- Less keying off a fax
Watch for: The coordinator reviews the extracted record · Eligibility is confirmed before admission · Attest never admits a patient
Best for: Any agency taking referrals by fax or phone where after-hours leakage is real money.
02Give your nurses their evenings back
An ambient scribe drafts the assessment so the RN opens a populated form, not a blank one.
Attest captures the visit conversation and the structured assessment, then pre-populates the 100+ OASIS-E fields and the visit narrative for the nurse to review and finish.
- Less charting at home
- A real retention lever
- The same record, faster
Watch for: The RN edits and signs every field · OASIS scoring drives PDGM payment and gets audited · Nothing is final without clinician sign-off
Best for: Agencies where charting-at-night burnout is driving the turnover that costs a fortune to backfill.
03Close the gap to the first billable visit
Tighten the stretch between referral accepted and start-of-care visit.
Once a referral is accepted, Attest drafts the eligibility check, proposes a visit slot that matches clinician skill and geography, and queues the authorization request — pausing at an approval gate between every step.
- Tighter revenue cycle
- Fewer visits slipping past 48 hours
- Less manual relay
Watch for: The scheduler approves the clinician and slot · The coordinator confirms authorization · The workflow proposes; people commit
Best for: Agencies where about a third of patients aren't seen within 48 hours of discharge and the revenue cycle pays for it.
04Be survey-ready every day, not just survey week
Catch the predictable deficiencies before a surveyor or auditor does.
Attest runs across your chart set and flags records missing a face-to-face, untimely physician signatures, or OASIS functional scores that conflict with the visit notes, then hands your QA nurse a prioritized remediation worklist.
- Fewer survey surprises
- Fewer denials from OASIS-vs-note gaps
- Audit exposure caught early
Watch for: The compliance nurse reviews each flag · The nurse decides every fix · Attest flags but never edits the record
Best for: Owners who lose sleep over UPIC, TPE, or SMRC clawbacks and missing-F2F citations.
05Answer a documentation question with the rule attached
Settle "what does the CTI narrative need to say for benefit period 3?" with a citation, not a binder hunt.
Attest runs a grounded search across your own policies, the CMS Conditions of Participation, and the relevant Local Coverage Determinations, returning an answer with linked sources back to the rule.
- Faster answers
- Grounded in the actual regulation
- Less binder-flipping mid-visit
Watch for: Answers are advisory, with linked sources · The clinician confirms against the cited rule · Eligibility stays a physician determination
Best for: Agencies where coders and nurses burn time hunting CoP, LCD, and policy requirements.
06Keep referral relationships warm on a real cadence
Stop letting a discharge planner's referral go un-thanked.
Referral activity drives a follow-up queue: Attest flags new sources to thank and dormant practices to re-engage, then drafts on-voice outreach for the liaison to review and send.
- Referral relationships kept warm
- Dormant sources re-engaged
- Leakage treated as a process, not luck
Watch for: The liaison approves each outreach before it sends · No PHI goes into marketing content · Tone stays on your voice
Best for: Agencies whose admissions depend on a handful of hospitals, SNFs, and physician offices.